FRIDAY COACH

What Next Gen MEM Is

As a Mental Health Empowerment Mentor, I support children and young people aged 4–18 who struggle with their emotions, whether those struggles show up on the outside, the inside, or both.

For some children, emotions look like talking back, quick reactions, arguing, explosive outbursts, shouting or storming off.
For others, emotions stay hidden as shutting down, masking all day, quiet anxiety, overthinking or feeling “too much” or “not enough”.

Every child communicates in their own way.
And every way makes sense when we understand what’s underneath.

I meet children exactly where they are, whether they need early intervention or support while waiting for further mental health help.

Sessions are tailored to each child. We might use talking, play, art, movement or quiet reflection, whatever helps them feel safe and supported.

WHO I SUPPORT

Parents & Caregivers

If your child reacts quickly, gets overwhelmed, talks back, has outbursts, or shuts down with big emotions they don’t understand. I can help them make sense of what’s going on inside and build tools that support them at home and in school.

Schools

Parents & Caregivers

I support pupils who struggle with emotional regulation, quick reactions, escalations, masking, withdrawal or uncertainty about how to express what they’re feeling. My aim is to bring children back to emotional safety so they’re ready to learn.

Community

Parents & Caregivers

Community

I collaborate with youth projects and community settings to support young people who need a safe space to process emotions, build resilience and develop tools for managing everyday challenges.

THE 6-WEEK PROGRAMME

Connection & Safety

Understanding Emotions

We start by building trust and understanding what feels difficult for your child right now. This helps them feel safe enough to open up in their own time.

Understanding Emotions

Children learn how their body and brain signal emotions, helping them recognise what’s happening before the talking back, outburst or shutdown.

Regulation Tools

Understanding Emotions

Rebuilding Belief

I teach simple, age-appropriate tools they can use when emotions feel big. These help them feel calmer and more in control in the moment.

Rebuilding Belief

Confidence & Communication

Rebuilding Belief

We explore beliefs like “I’m bad”, “I always get it wrong” or “No one listens to me” and gently shift them towards confidence and self-worth.

Confidence & Communication

Children practise expressing needs, asking for help, setting boundaries and communicating in ways that feel good and safe.

Moving Forward

Confidence & Communication

We celebrate progress and create simple steps so the impact continues long after the programme ends.

Results & Impact

Children leave the programme with:

In school settings, this looks like:

fewer outbursts and explosive reactions
calmer responses during frustration
better understanding of their triggers
increased emotional awareness
more confidence to speak about their feelings
improved self-belief and resilience
practical tools they can use at home and in school

In school settings, this looks like:

fewer emotional escalations
smoother transitions
improved engagement in learning
stronger peer relationships
calmer, more regulated classrooms
reduced demand on staff for behaviour support

In Their Own Words

"If my mind says something unkind, I can answer it back now." - aged 16

"It has helped me in so many different ways like my confidence and so much more x" - aged 12

Watching her name and challenge her inner critic has been one of the clearest signs of her growing confidence and emotional awareness.

"It has helped me in so many different ways like my confidence and so much more x" - aged 12

Watching her learn to speak up, set boundaries, and believe she deserves kind relationships has been such a powerful shift in her confidence and self-worth.

"Thank you so much, I feel so happy, the happiest I’ve been in ages." - aged 13

"It has helped me in so many different ways like my confidence and so much more x" - aged 12

"Thank you so much, I feel so happy, the happiest I’ve been in ages." - aged 13

Seeing him leave buzzing, take that confidence straight into training, and absolutely smash it was such a strong sign of his spark coming back.

About Me

I’m Pam, a trauma-informed Mental Health Empowerment Mentor and the founder of Friday Coach.

I support children, young people, parents and educators to build emotional understanding, resilience and self-belief. My approach is gentle, person-centred and always grounded in emotional safety.

I don’t see behaviour as something to fix.
I see it as communication and I help children make sense of their inner world in ways that feel manageable, empowering and hopeful.

I’m committed to offering support that genuinely changes lives, whether that’s through 1:1 mentoring, school sessions or community programmes.

Frequently Asked Questions

If you’re unsure what’s right for you, you’re welcome to reach out. I’ll happily guide you.

Is this counselling or therapy?

No. Next Gen MEM is a gentle emotional support and education mentorship.
I help children understand their emotions and reactions, build confidence, and learn tools they can actually use day-to-day.
It can run alongside counselling, school support, or while waiting for further mental health support.

What ages do you work with?

I support children and young people aged 4–18.
Everything is tailored to their age, stage and communication style.

What if my child doesn’t like talking?

That’s completely okay.
Sessions can be done through:

play
art
movement
reflection
or conversation

Children never have to talk more than they feel comfortable with.

My child talks back or has outbursts. Is this still right for them?

Yes.
I work with children who struggle with big emotions, quick reactions, frustration, shutdowns, and everything in between.
Behaviour is communication, and together we explore what’s underneath so they can respond, not react.

My child hides everything and masks all day, can this help?

Absolutely.
Many children hold everything in at school and then feel overwhelmed at home.
Sessions give them space to understand what’s happening inside and build tools for emotional safety and confidence.

How does this fit into the school day?

I can work with schools and caregivers to fit sessions around timetables and children's activities, learning needs and availability.
Sessions are delivered 1:1, and I always aim to minimise disruption.

Do parents or teachers join the sessions?

Most sessions are 1:1.
However, I keep adults involved with simple updates, shared language, and tools so everyone can support the child together.

Can this run alongside referral pathways or additional support?

Yes.
Next Gen MEM works well:

as early intervention
alongside school support
or while waiting for further mental health help

It complements other services and helps children feel more emotionally safe and understood while they’re receiving additional support.

How long is the programme?

A standard programme is six weeks, with one session per week.
Some children benefit from longer-term or follow-up support. This is always a gentle conversation between us.

Where do sessions take place?

This depends on what you need:

online
in school
or within community settings
at home
in my dedicated home workspace

We’ll always choose the space where the child feels safest.

I meet children exactly where they are loud or quiet.

Helping them Move From “I Can’t” to “I Can”

Parents & Caregivers

Parents & Caregivers

Parents & Caregivers

Schools

Parents & Caregivers

Parents & Caregivers

Community

Parents & Caregivers

Community

What Next Gen MEM Is

WHO I SUPPORT

Parents & Caregivers

Parents & Caregivers

Parents & Caregivers

Schools

Parents & Caregivers

Parents & Caregivers

Community

Parents & Caregivers

Community

THE 6-WEEK PROGRAMME

Connection & Safety

Understanding Emotions

Understanding Emotions

Understanding Emotions

Understanding Emotions

Understanding Emotions

Regulation Tools

Understanding Emotions

Rebuilding Belief

Rebuilding Belief

Confidence & Communication

Rebuilding Belief

Confidence & Communication

Confidence & Communication

Confidence & Communication

Moving Forward

Confidence & Communication

Confidence & Communication

Results & Impact

Children leave the programme with:

In school settings, this looks like:

In school settings, this looks like:

In school settings, this looks like:

In school settings, this looks like:

In school settings, this looks like:

In previous school delivery, 8 out of 10 children no longer needed further mental health support after completing MEM.

In Their Own Words

"If my mind says something unkind, I can answer it back now." - aged 16

"It has helped me in so many different ways like my confidence and so much more x" - aged 12

"It has helped me in so many different ways like my confidence and so much more x" - aged 12

"It has helped me in so many different ways like my confidence and so much more x" - aged 12

"It has helped me in so many different ways like my confidence and so much more x" - aged 12

"It has helped me in so many different ways like my confidence and so much more x" - aged 12

"Thank you so much, I feel so happy, the happiest I’ve been in ages." - aged 13

"It has helped me in so many different ways like my confidence and so much more x" - aged 12

"Thank you so much, I feel so happy, the happiest I’ve been in ages." - aged 13

About Me

I’m Pam, a trauma-informed Mental Health Empowerment Mentor and the founder of Friday Coach.

Frequently Asked Questions

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